Cancellation policy

Plans change. This policy explains what happens when a confirmed booking is cancelled. The terms in your signed agreement apply if they differ.

If you cancel

• Ask your booking manager or use "Need to cancel?" on your booking page. Nothing is cancelled until your manager confirms it with you.
• Any refund depends on how close to the event you cancel and on costs already committed, such as travel. Your manager confirms the exact amount in writing before you decide.

If the artist cancels

• You get a full refund of everything you've paid for that artist, or a replacement artist if you'd prefer one.

Rescheduling

We'll try to move your booking to a new date with the same artist. Any difference in fee is quoted before you agree.

Refunds

Refunds go back to the original payment method.